Frequently Asked Questions
Find answers to common questions about orders, shipping, payments, and returns.
You can cancel your order before it is shipped from your account under "My Orders". Once an order has been shipped, it cannot be cancelled but you may return it after delivery as per our return policy.
Click on "Customer Login" at the top of the page and choose "Register". Fill in your name, mobile, email, and password. You will receive a 6-digit OTP on your email to verify your account, and you will be logged in automatically after verification.
Click "Forgot Password?" on the login page and enter your registered email. You will receive a password reset link by email — open it and follow the instructions to set a new password.
Click on "Seller Login" → "Register as Seller" or visit /seller/registration. Fill out your business details (PAN, GSTIN if applicable, address, and shop info) and submit. Our team will review and activate your seller account.
You can reach us by emailing contact@billmintmall.com or calling +91 9211635360. We are available Monday to Saturday, 10 AM to 7 PM IST.