Frequently Asked Questions
Find answers to common questions about orders, shipping, payments, and returns.
Browse our products, add the items you want to your cart, and proceed to checkout. You can pay using any of our supported payment methods. Once your order is placed, you will receive a confirmation email with your order details.
After your order is shipped, you will receive a tracking ID by email. You can also track your order anytime from your account by going to "My Orders" on the customer dashboard.
Standard delivery typically takes 3-7 business days, depending on your location. Express delivery (where available) usually arrives within 1-3 business days. Exact delivery times are shown on each product page and at checkout.
We accept Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (COD) for eligible orders. All online payments are processed through secure payment gateways.
Most products can be returned within 7 days of delivery if they are unused, in original packaging, and in resalable condition. Refunds are processed within 5-7 business days after we receive and inspect the returned item. Some categories (like personal care or innerwear) may not be eligible for return.